• Unimportance of Planning
• aRelationships & Dependencies
• How-to's
CHAPTER 25 Communications
• Importance of Meetings
• Importance of Language
• Importance of Bullets
• Memos
• Reports
• Whining
• Beatings
CHAPTER 26 Politics
• Dealing with the boss
• Positioning for succession
• Dealing with rivals
• Taking credit for other people's work
CHAPTER 27 Responsibility
• Delegating responsibility
• Evading responsibility
CHAPTER 28 Accountability
• Your List
• Escaping accountability for your List
CHAPTER 29 Setbacks
• Why setbacks happen
• How to survive a Setback
• Finding another job
CHAPTER 30 Winners
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• Definition
• Tips on how to be a Winner
CHAPTER 31 Losers
• Definition
• Tips on how to avoid being a Loser
• Tips on how to treat Losers
CHAPTER 32 El Dorado
• Definition
• Benefits
CHAPTER 33 Professional Issues
• Other Harriers
• Work hours
• Rules of Conduct
CHAPTER 34 Financial opportunity
• PHP organization
• Consolation Franchises
• Merchandising Franchises
CHAPTER 35 
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